Allied Termite & Pest Control of Greater Richmond Privacy Policy

Last Updated 05.02.2026

Allied Termite & Pest Control of Greater Richmond (“Allied”)  is committed to maintaining the confidentiality, integrity, and security of your personal information and has created the following policy (“Privacy Policy” or “Policy”) to inform you about the type of information we gather about you when you visit our Website located at https://alliedtermitepest.com/ and use our services, content, and related features (collectively, the “Services”).

Please read this document prior to using our Website and/or any of the Services we offer.  By using this Website and our Services, you consent to the data practices described in this Policy to the extent permitted by applicable law.  We may make changes to this Privacy Policy by posting an updated version of the Privacy Policy on our Website. When we make material changes, we will update the “Last Updated” date and may provide additional notice where required by law.

The Information We Collect:

“Personally Identifiable Information” means information that identifies, relates to describes, or could reasonably be linked to an identifiable individual or household, including, but not limited to, a first and last name, home or other physical address, an email address, phone number or other contact information, whether at work or at home, and/or online identifiers such as IP address or device identifiers..  Allied may request Personally Identifiable Information from you when you register to use our Website and Services, and at various other locations on our Website such as message boards, blogs and surveys, for example we may collect name and job title, email addresses, demographic information, and information submitted through forms or communications with us. If you do not want your Personally Identifiable Information collected, please do not submit it to us. 

Non-personally identifiable information (“Non-Personal Information”) is information that, by itself, cannot be used to identify or contact you.  Examples of this type of information include the type of Internet browser or computer operating system you use, demographic information (your age, gender, income, education, profession, zip code, etc.), the date and time you visited our Website, the pages you accessed, the name of the website from which you linked to our Website and other anonymous data involving your use of our Website.  We use this information to analyze trends and gather broad demographic information for aggregate use. This information is not linked to any Personally Identifiable Information.

How We Collect This Information:

Website usage

We track visitors to our Website.  This data allows Allied to provide the best service possible by helping to ensure the health of the network and services, developing and deploying new business services, researching, improving and  maintaining our existing business services and providing customized services to our users. 

Cookies

When you visit our Website we may utilize cookies, and similar tracking technologies such as web beacons, pixels, and analytics tools.  A cookie contains a string of characters to identify your browser and may be used to help provide a more customized user experience.  Most internet browsers are set by default to accept cookies, and if you have opted not to accept cookies, you may experience some functionality issues in using some of the features of our Website. Depending on your jurisdiction, you may also have the right to opt out of certain cookies or tracking technologies.

Log files

When you view a website, your browser sends data about your computer system to the web server.  Our servers capture this information which may include browser type, time of day, IP address, or cookie and language information. We capture this data when you visit our Website.

Links

Our servers may keep track of links within our Website that you may click on when viewing content.  This data is used to better provide content to our users. This data is used to better provide content to our users.

Web Forms and Data You Provide to Allied

When you complete one of our online forms, we ask for data about you (name address, email address, etc.)  This data is designed to help our internal staff better meet your needs.  We may use, combine, or track this data with other services and features of Allied to provide a better user experience and increased functionality.  For some services, we may provide the opportunity for you to opt out of the combining of such data.

Email submissions

We may keep records of all email communications sent to Allied.  These emails may be processed and used to provide feedback, answer questions, or service some other request. 

Other data

We may collect other non-public personal information concerning you provided by you on applications, contracts or other forms furnished to Allied, or through other interactions you have with Allied.

Children’s Information

The Services and Website are not directed to, nor knowingly collect information from, children under the age of 13. If you become aware that your child or any child under your care has provided us with information without your consent, please contact us at the contact information listed below.

Categories of Information Collected

We may collect the following categories of personal information: Identifiers (name, email, phone number), Internet activity information (website usage), professional or employment information, communications you send to us and device and online identifier data.

How We Use Personal Information

We may use your information to: provide and maintain our Services, respond to inquiries, manage client relationships, conduct analytics and research, comply with legal obligations, and protect the security and integrity of our systems.

California Privacy Rights

Residents of California have rights under the California Consumer Privacy Act (as amended by the California Privacy Rights Act), including the right to: know what personal information we collect and how we use it, request access to personal information, request deletion of personal information, request correction of inaccurate personal information, opt out of the sale or sharing of personal information, and limited the use of sensitive personal information where applicable. Allied does not sell or share personal information as defined under California law. California residents may exercise these rights by contacting us at info@alliedtermitepest.com.

State Privacy Rights

Residents of additional states that have enacted consumer data privacy laws may have similar rights to access, delete, correct, or obtain a copy of personal information and to opt out of certain processing activities. Allied will comply with applicable state privacy laws where they apply to our operations.

Exercising Your Rights

You may exercise your rights described above by submitting a request to us by: 

Emailing us at info@alliedtermitepest.com

Authentication Process

We will only fulfill requests when we can verify your identity and confirm that you are authorized to make such a request.

Only you, as the parent or legal guardian on behalf of your minor child, or your authorized agent, guardian or conservator may make a request related to personal information. If an authorized agent, legal guardian or conservator submits the request, we may require your written permission to do so and may require additional information to authenticate your identity. We may deny a request by an authorized agent, legal guardian or conservator who does not submit proof of authorization to act on your behalf. 

We will only use the personal information you provide in a request to verify your identity or authority to make the request.

Response Timing and Format

We will respond to an authenticated request within forty- five (45) days of its receipt, and will notify you within those forty-five (45) days if we require more time to respond and the reasons for the additional time.

If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.

If we cannot comply with a request or a portion of the request, we will include the reasons in our response.

For residents of the States of Colorado, Connecticut and Utah, you may make one request within a twelve-month period at no charge. For residents of the State of Virginia, you may make a request up to two (2) times within a twelve (12) month period at no charge. We reserve the right to charge a fee to process or respond to any request that we consider excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Right to Appeal

You have the right to appeal our decision within a reasonable period of time after receipt of our response. You may appeal our decision by sending us an email at info@alliedtermitepest.com. We will respond to your appeal within 60 days of receipt (45 days of receipt for residents of Colorado) and will inform you of any decisions and the reasons for such decisions.

Please note that in certain cases we may collect your personal information as a processor (as opposed to a

controller, as those terms are defined in your applicable state privacy law) pursuant to a contract we have with a commercial client (the controller) to provide a service. In such a case, we are required to collect and process your information only based on the instructions received from the controller. Should you direct your requests to exercise your rights to us, we may be required to share your request with the controller, who is the party responsible under your applicable state privacy law for receiving, authenticating and responding to your requests.

Exemptions

This section (Notice of Colorado, Connecticut, Virginia and Utah Privacy Rights) does not apply to certain entities and data that are exempt from your applicable state privacy law, including but not limited to the following: covered entities, business associates and protected health information governed by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the Health Information Technology for Economic and Clinical Health Act (HITECH); financial institutions and personal information subject to the Gramm-Leach-Bliley Act (GLBA); and personal information collected, processed, sold, or disclosed pursuant to certain sector-specific privacy laws, including the Fair Credit Reporting Act (FCRA), the Family Educational Rights and Privacy Act, the Farm Credit Act and the Driver's Privacy Protection Act of 1994 (DPPA).

GDPR Information

If you are within the European Economic Area, United Kingdom, or Switzerland, you are entitled to certain information and have certain rights under the General Data Protection Regulation. Those rights include:

● You may opt-out of future email communications by following the unsubscribe links in our emails. You may also notify us at info@alliedtermitepest.com to be removed from our mailing list.

● You may access the personal information we have about you by submitting a request to info@alliedtermitepest.com.

● You may contact info@alliedtermitepest.com to amend or update your personal information.

● You may request that we erase or forget your personal data. To do so, please submit a request to info@alliedtermitepest.com

We will retain any information you choose to provide to us until the earliest of: (a) you asking us to delete the information, (b) our decision to cease using our existing data providers, or (c) we decide that the value in retaining the data is outweighed by the costs of retaining it.

You have the right to lodge a complaint with a supervisory authority that has jurisdiction over issues related to the General Data Protection Regulation.

We require only the information that is reasonably required to enter into a contract with you. We will not require you to provide consent for any unnecessary processing as a condition of entering into a contract with us.

How We Use This Information:

We do not provide your personal information to mailing list vendors or solicitors, and do not sell any information. 

As part of the service you have purchased from Allied, we will, with your permission, disclose limited information to attorneys, accountants, custodians, brokerages, banks and other institutions with which you have established a relationship.  You may opt out from our sharing information with these third parties by notifying us at any time by telephone, mail, fax, email, or in person.  

We require this information to understand clients needs and provide quality service, and in particular this information is used for internal record keeping, to improve services, to send relevant updates and educational information, and market research.

We require strict confidentiality in our agreements with unaffiliated third parties that require access to your personal information.  Federal and state securities regulators may review our company records and your personal records as permitted by law.

Furthermore, we restrict access to your non-public personal information to those persons who require such information to provide products or services to you.  All records containing your non-public personal information are also maintained at the service providers’ places of business.

We may share aggregated usage data with our support vendors and third-party suppliers that do not provide a method to individually track a user, or when we have been provided your explicit consent to share the information with a third party.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law. Factors considered include: legal and regulatory requirements, contractual obligations and operational business needs.

Safeguarding Your Information

We limit employee access to information only to those who have a business or professional reason for knowing, and only to nonaffiliated parties as permitted by law.

Allied is very concerned with safeguarding your information. When you enter sensitive information (such as personal information) on our registration or other forms, we encrypt that information. No method of transmission over the Internet, or method of electronic storage, is 100% completely secure. Therefore, we cannot guarantee its absolute security.

How To Contact Us Regarding Privacy Concerns:

If you have any questions or concerns with this policy please feel free to contact us by mail to the following address:

Allied Termite & Pest Control of Greater Richmond

3629 Milton Mews Ct

Quinton, VA 23141

804-380-8262

info@alliedtermitepest.com